Hospitality

Workplace rotas come with their own language—U/A, OT, AFD. If you manage shifts in hospitality, retail or leisure, you’ve probably seen these shorthands more times than you can count. They’re not just space-savers; they...

The bar and restaurant industry is no stranger to change and it’s that time of year again when we try to work out what new trends will be shaping the way businesses operate and how customers experience dining and nightl...

Making the decision to introduce new technology to your hospitality business can be a daunting prospect. With identifying the right time to make the move away from manual processes, easier said than done.   You might be...

Creating a staff rota might seem straightforward, but there’s more to it than simply filling out a template. A well-structured rota can make a big difference in balancing the needs of your team and ensuring smooth opera...

It can cause a logistical nightmare for operators when you hit a peak operating season like December and find your staff have a bunch of holiday days stacked that need to be used by January 1st. But is there a reason wh...

Team members that feel happy and secure in their roles are more likely to stick with their employer long term. But how do we create that security for new people joining our team? The onboarding process in your hospitali...

The challenge of retaining staff in the hospitality industry is nothing new, but over the past few years it’s become increasingly difficult to find and recruit quality staff; and so retaining the team members you alread...

In the hospitality industry, having a reliable team that meshes well is key to success. But high staff turnover continues to give operators sleepless nights; so, what can you do to tackle it? If you run a restaurant, ba...

Making sure tips are fairly shared among staff has always been a challenge for hospitality businesses, and with the new Employment (Allocation of Tips) Act 2023 now in effect, it’s more important than ever to stay on to...

With the Festive Season upon us, the next few weeks are set to be busy for hospitality businesses. But January is also looming and what is already a typically quiet month, is set to be even quieter with the increase in...