Tips

The hospitality industry is facing a significant staffing challenge, with April 2024 data revealing 107,000 vacancies—a 5.1% rate that exceeds all other UK sectors and is far ahead the 3.2% national average. For many bu...

Creating a staff rota might seem straightforward, but there’s more to it than simply filling out a template. A well-structured rota can make a big difference in balancing the needs of your team and ensuring smooth opera...

It can cause a logistical nightmare for operators when you hit a peak operating season like December and find your staff have a bunch of holiday days stacked that need to be used by January 1st. But is there a reason wh...

Making sure tips are fairly shared among staff has always been a challenge for hospitality businesses, and with the new Employment (Allocation of Tips) Act 2023 now in effect, it’s more important than ever to stay on to...

With the Festive Season upon us, the next few weeks are set to be busy for hospitality businesses. But January is also looming and what is already a typically quiet month, is set to be even quieter with the increase in...

Onboarding is part of every employee’s journey with your company. An important process each new hire must go through. For hospitality businesses, it’s particularly crucial to get this right ahead of an employee’s first...