Tips

Employee retention in hospitality – insights from industry experts

Employee retention in hospitality – insights from industry experts

Many hospitality businesses are currently looking to improve their employee retention rates. So we reached out to some of our clients and asked them to share what helps them successfully retain employees. Here’s what th...

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How to engage customers at every stage of their journey – tips for retailers

How to engage customers at every stage of their journey – tips for retailers

What does a typical customer journey look like? Many marketers will be familiar with the AIDA or RACE model of the marketing funnel – your customer’s journey with you from the initial stages when someone learns about yo...

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Why a 1-Jan holiday year could be causing you pain – a complete analysis

Why a 1-Jan holiday year could be causing you pain – a complete analysis

Holiday can be a tricky thing to manage.  On one side, there’s the nitty-gritty… Tracking holiday balances. Calculating the accruals for casual staff. Monitoring colleagues’ working patterns & average hours over the 52-...

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The time & cost saving benefits of investing in rota software

The time & cost saving benefits of investing in rota software

When deciding on new rota software, there are a fair few features and functionalities that you’re going to want to look out for; something we covered in a recent blog – ‘Selecting the right rota software for your busine...

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Hospitality employee expectations – what are candidates looking for in 2022?

Hospitality employee expectations – what are candidates looking for in 2022?

Do you know what potential candidates are looking for when applying for roles at your pub, bar, restaurant or hotel? Employee expectations have changed over the years; some having occurred as the hospitality industry ha...

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6 ways to lift spirits this Blue Monday

6 ways to lift spirits this Blue Monday

With Christmas over, the weather miserable and motivation for new years resolutions dwindling (plus the fact it’s a Monday), the 17th of January is set to be the saddest day of the year. Or in other words, Blue Monday....

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