Tips

Many hospitality businesses are currently looking to improve their employee retention rates. So we reached out to some of our clients and asked them to share what helps them successfully retain employees. Here’s what th...

What does a typical customer journey look like? Many marketers will be familiar with the AIDA or RACE model of the marketing funnel – your customer’s journey with you from the initial stages when someone learns about yo...

When deciding on new rota software, there are a fair few features and functionalities that you’re going to want to look out for; something we covered in a recent blog – ‘Selecting the right rota software for your busine...

With Christmas over, the weather miserable and motivation for new years resolutions dwindling (plus the fact it’s a Monday), the 17th of January is set to be the saddest day of the year. Or in other words, Blue Monday....

The popularity of online shopping has grown significantly since the beginning of the pandemic, with 71% saying they now shop online more often. But more than half of UK consumers still prefer in-store shopping! With res...

Choosing the right rota software can feel like a mammoth task. Particularly if you’re making the move from pen and paper and don’t know exactly what you should be looking for. Of course there’s the more obvious things l...

Delivering great customer experience is essential for most businesses, but even more so for those working in the hospitality industry. Exceptional customer experience is something hotel guests have come to expect as sta...

With hospitality businesses now open and customers keen to get back out and socialise with friends and family, competition is high. So, it’s arguably more important than ever to be promoting your pub, bar, restaurant or...

The Living Wage Foundation recently published findings that stated 62% of workers, whose job involves variable or shift base work, receive less than a week’s notice of their work schedules. They reported 12% receive les...

Every hospitality business is different, each with its own set of needs and requirements. Selecting the right solutions for each area of your business is one thing; but you also need to consider the importance of these...