Tips

Employee retention in hospitality – insights from industry experts

Employee retention in hospitality – insights from industry experts

Many hospitality businesses are currently looking to improve their employee retention rates. So we reached out to some of our clients and asked them to share what helps them successfully retain employees. Here’s what th...

Read more
How to engage customers at every stage of their journey – tips for retailers

How to engage customers at every stage of their journey – tips for retailers

What does a typical customer journey look like? Many marketers will be familiar with the AIDA or RACE model of the marketing funnel – your customer’s journey with you from the initial stages when someone learns about yo...

Read more
Why a 1-Jan holiday year could be causing you pain – a complete analysis

Why a 1-Jan holiday year could be causing you pain – a complete analysis

Holiday can be a tricky thing to manage.  On one side, there’s the nitty-gritty… Tracking holiday balances. Calculating the accruals for casual staff. Monitoring colleagues’ working patterns & average hours over the 52-...

Read more
The time & cost saving benefits of investing in rota software

The time & cost saving benefits of investing in rota software

When deciding on new rota software, there are a fair few features and functionalities that you’re going to want to look out for; something we covered in a recent blog – ‘Selecting the right rota software for your busine...

Read more
How to create the perfect staff rota

How to create the perfect staff rota

Creating your staff rota isn’t as straightforward as it might first seem. There’s more to consider than just adding employee details to a generic rota template. A good rota will incorporate the needs of both you and you...

Read more
Supercharging your in-store experience – tips for retailers

Supercharging your in-store experience – tips for retailers

The popularity of online shopping has grown significantly since the beginning of the pandemic, with 71% saying they now shop online more often. But more than half of UK consumers still prefer in-store shopping! With res...

Read more
Selecting the right rota software for your business – 9 features to look out for

Selecting the right rota software for your business – 9 features to look out for

Choosing the right rota software can feel like a mammoth task. Particularly if you’re making the move from pen and paper and don’t know exactly what you should be looking for. Of course there’s the more obvious things l...

Read more
7 ways hotels can deliver exceptional customer experience

7 ways hotels can deliver exceptional customer experience

Delivering great customer experience is essential for most businesses, but even more so for those working in the hospitality industry. Exceptional customer experience is something hotel guests have come to expect as sta...

Read more
Budget friendly marketing tips for hospitality businesses

Budget friendly marketing tips for hospitality businesses

With hospitality businesses now open and customers keen to get back out and socialise with friends and family, competition is high. So, it’s arguably more important than ever to be promoting your pub, bar, restaurant or...

Read more