In this month’s ’60 seconds with…’ I spoke to Customer Success extraordinaire, Amelia. Here’s what she likes most about her job, what you’ll find her singing at karaoke and a bit about her love for the French Riviera.
What did you do before working at Rotaready?
Along with every other 18 year old when they finished school, I dabbled in hospitality and retail; working in high street shops and pubs trying to find my way – although I think I preferred being on the other side of the bar a bit too much! I even started a degree in multimedia journalism, until I realised it wasn’t quite as glamorous as I’d imagined. Most recently I worked in a start-up company where I did a bit of everything. From general customer support to HR, and operations – you name it, I did it!
What do you like most about your job?
I love speaking with (and meeting, when we could!) new people and building great relationships with my clients – once the business side of things are covered, it’s lovely to have a chat and catch-up. I’m also a bit of a geek at heart, so love delving into the technical side of things and coming up with solutions for businesses.
Where do you see yourself in 20 years time?
Is this where I’m meant to say ‘still working for Rotaready’…? Sure, I’d be happy with that! But I also wouldn’t mind being set up in a glamorous chalet in the French Riviera. Spending my days exploring, relaxing, eating, and drinking wine by my pool (I’m not fussy though, it doesn’t have to be the French Riviera). I’ll get there one day!
If you weren’t working in the Customer Success team which role would you take on?
I would definitely enjoy working on the development side of things and being able to understand exactly what all those funny-looking codes do.
What’s your dream holiday destination?
I think I’ve probably already given that away in my French Riviera dream. There’s so much to explore in Europe in itself, but anywhere warm and near the coast will do it for me!
What would you sing at Karaoke night?
It has to be an Oasis song, right? Wonderwall is sure to get the crowds going… although it’s not a great idea to get me started, you may never get the microphone back!